The Haven, established by the Christian Churches in Paignton (and registered as a Charity in 2011)  has as its aims in the Charity Registration:

to relieve persons who are in conditions of need or hardship or who are aged or sick and to relieve the distress caused thereby in Torbay and South Devon. to advance the training of staff and volunteers in such areas as will help to meet the needs of those who are in distress. to advance the christian faith and to fulfil such other purposes which are connected with the charitable objectives.

We value

All individuals in a way that is consistent with our distinctive Christian Ethos

We commit to

Serving and respecting all people regardless of gender, race, ethnic origin, religion, age, marital status, sexual orientation or physical and mental ability.

Providing in partnership with other agencies an inclusive service to people affected by homelessness, poverty, addiction, unemployment and associated issues without condition.

Acknowledging the freedom of people of all faiths, or none, both to hold and to express their beliefs and convictions respectfully and freely, within the limits of the UK law.

Modelling and sharing the Christian faith through what we do, what we say and how we conduct ourselves.

Developing partnerships with churches, voluntary groups, statutory agencies and local government, wherever appropriate, in order to create an effective, integrated service for our clients.

Creating an environment where those we serve, as well as our volunteers, are encouraged challenged and enabled to realise their potential assisting them to take responsibility for their own learning, development and personal growth.

Developing a culture where comments and complaints are properly listened to so that improvements can be made and excellence and innovation are encouraged.

Promoting the value of a balanced, holistic lifestyle as part of each person’s overall personal development.

We acknowledge

The physical, mental and emotional vulnerability of many of those we serve through our work.

The need for all services for vulnerable people to be transparent and open in the way they operate and to avoid any ‘hidden agenda’ or ‘strings attached’ to the practical care we offer.

We will

Implement a management and support structure for all volunteers which fosters and encourages participation at all levels in order to facilitate the fulfillment of The Haven’s goals and visions.

Implement best practice procedures in terms of Health & Safety and Safeguarding in order to protect our volunteers and clients.

Handle our funding in a transparent and accountable way.

Ensuring that all materials used to promote the work of The Haven portray those who use our services in a sensitive way and that the permission of those featured will always be sought before being used for these purposes.

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